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General Practice/PCN Training and Development offers January –March 2023


Below is listed a range of training and development offers to support those in Practices and Primary Care Networks to develop skills and confidence with using quality improvement tools and techniques.





Having a box of tools to draw on and a knowledge of when and how to use them will help with tackling a range of challenges now and in the future. All training is delivered by experienced faculty members which comprises of practice-based clinicians, non-clinicians and improvement experts who have worked extensively with general practice and wider primary care.


For more information, please contact: england.capabilityt4c@nhs.net


The training offers are:

 Demand and Capacity series (four webinar series)

 Effective communications using the SBAR tool (90 minutes webinar)

 Active signposting (90 minutes webinar)

 Getting Started – Long Term Conditions Patient Recall (90 minutes webinar)

 Getting Started – Redesigning Appointment Systems to match capacity (90 minutes webinar)

 What is Quality Improvement (90 minutes webinar)

 Fundamentals of Change and Improvement Programme (two sessions virtually)

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